Terms of Service

Welcome to Zentia. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

  1. General

By using our site, you acknowledge and agree to these Terms of Service. If you do not agree, please do not use our website.

  1. Account Registration

When you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

  1. Product Information

We strive to provide accurate product descriptions and images. However, slight variations in color and design may occur due to screen resolutions and photography.

  1. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information. We accept various payment methods, including Visa, MasterCard, and Cash on Delivery. All prices are listed in EGP and include any applicable taxes.

  1. Shipping and Delivery

We offer standard shipping within Egypt. Delivery timelines and fees are outlined on our Shipping & Delivery Policy page. Once an order is confirmed, shipping addresses cannot be changed.

  1. Return & Refund Policy

We accept returns and exchanges in accordance with our Return & Refund Policy. Items must meet the stated eligibility criteria to qualify for a return or exchange. Refunds are processed once the items are received and inspected.

  1. Intellectual Property

All content on this website, including text, graphics, images, and logos, is the property of Zentia and protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any of the content without our prior written consent.

  1. User Conduct

You agree not to use our website for any unlawful purpose or in a way that violates these Terms of Service. This includes but is not limited to, transmitting viruses or harmful code, infringing upon the rights of others, or attempting to gain unauthorized access to our systems.

  1. Limitation of Liability

Zentia shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products.

  1. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the site after changes are posted constitutes your acceptance of the revised terms.

  1. Contact Information

If you have any questions about these Terms of Service, please contact us at zentiaegypt@gmail.com.

By using our website, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.